Refund Policy
No Refunds Policy
All purchases made through CrowdBias are processed by our payment partner, Paddle. We do not offer refunds for digital products or credits, including unused or partially used voting credits.
By purchasing voting credits, you acknowledge that the service is delivered immediately and agree to waive your right to a 14-day cancellation period under UK Consumer Contracts Regulations.
What This Means
- ✓ All influence credit purchases are final
- ✓ No refunds for unused credits
- ✓ No refunds for partially used credits
- ✓ No refunds for any digital products or services
- ✓ Credits are delivered immediately upon purchase
If You Believe There Was an Error
If you believe you were charged in error or experienced a technical issue, please reach out to us via the in-app chat. We're happy to help resolve any problems.
Contact Information
- ✓ X (Twitter): @crowdbias
- ✓ Include your username and order details
Why No Refunds?
Immediate Service Delivery
Voting credits are delivered instantly upon purchase and are immediately available for use. Since the service is provided immediately, refunds are not applicable under standard digital product policies.
Digital Product Nature
As a digital service, influence credits cannot be "returned" in the traditional sense. Once purchased, they become part of your account balance and are subject to our no-refund policy.
Before You Purchase
We encourage you to:
- ✓ Review our service and understand how voting credits work
- ✓ Start with smaller credit packages if you're unsure
- ✓ Contact us with any questions before purchasing
- ✓ Ensure you understand this no-refund policy
Policy Updates
This refund policy may be updated from time to time. The current version will always be available on this page. Your continued use of our service constitutes acceptance of any policy changes.
Contact Us
If you have any questions about this refund policy or need assistance with a purchase, please don't hesitate to contact us. We're here to help ensure you have a positive experience with CrowdBias.